The purpose was to serve freshly baked cookies to hungry students late night by taking orders online. They needed following equipments and ingredients in process of making Cookies: - 1-Equipment: - Oven, Food processor, Cooking tray, Spoons. The company is established in the on campus apartment. The cookies are made by 2 people, using a standard dough mixing equipment, tray and the apartment oven.
This problem has been solved! The company will provide fresh cookies to starving students late at night. The cookies will be ready for pickup at your apartment within an hour. Several factors will set you apart from competing products such as store-bought cookies.
First, your cookies will be completely fresh. You will not bake any cookies before receiving the order; therefore, the buyer will be getting cookies that are literally hot out of the oven.
Buyers will telephone in their orders and specify which of these ingredients they want in their cookies. You guarantee completely fresh cookies. In short, you will have the freshest, most exotic cookies anywhere, available right on campus. You and your roommate already own all the necessary capital equipment: one food processor, cookie trays, and spoons.
Your apartment has a small oven that will hold one tray at a time. Your landlord pays for all the electricity. A detailed examination of the production process, which specifies how long each of the steps will take, follows.
The first step is to take an order, which your roommate has figured out how to do quickly and with percent accuracy. Actually, you and your roommate devised a method using the campus electronic mail system to accept orders and to inform customers when their orders will be ready for pickup.
Because this runs automatically on your personal computer, it does not take any of your time. Therefore, this step will be ignored in further analysis. You and your roommate have timed the necessary physical operations. The first physical production step is to wash out the mixing bowl from the previous batch, add all of the ingredients, and mix them in your food processor.
The mixing bowls hold ingredients for up to 3 dozen cookies. You then dish up the cookies, one dozen at a time, onto a cookie tray.
These activities take six minutes for the washing and mixing steps, regardless of how many cookies are being made in the batch. That is, to mix enough dough and ingredients for two dozen cookies takes the same six minutes as one dozen cookies.
However, dishing up the cookies onto the tray takes two minutes per tray. The next step, performed by your roommate, is to put the cookies in the oven and set the thermostat and timer, which takes about one minute.
The cookies bake for the next nine minutes. So total baking time is 10 minutes, during the first minute of which your roommate is busy setting the oven.
Because the oven holds only one tray, a second dozen takes an additional 10 minutes to bake. Your roommate also performs the last steps of the process by first removing the cookies from the oven and putting them aside to cool for 5 minutes, then carefully packing them in a box and accepting payment.
Removing the cookies from the oven takes only a negligible amount of time, but it must be done promptly. It takes two minutes to pack each dozen and about one minute to accept payment for the order.
As experienced bakers know, a few simplifications were made in the actual cookie production process. For example, the first batch of cookies for the night requires preheating the oven.
However, such complexities will be put aside for now.
Begin your analysis by developing a process flow diagram of the cookie-making process. Show this flow chart in your submission ahead of question 1. In this analysis, we will not consider the issue of setting prices. Some issues will be resolved only after you get started and try out different ways of producing the cookies.
Before you start, however, you at least want a preliminary plan, with as much as possible specified, so that you can do a careful calculation of how much time you will have to devote to this business each night and how many cookies you can make.
For example, when you conduct a market survey to determine the likely demand, you will want to specify exactly what your order policies will be.
Therefore, answering the following operational questions should help you: 1 How long will it take you to fill an order?
Check out our top Free Essays on Kristen S Cookie Co A Harvard Case No 9 to help you write your own Essay. Thank you! Kristen's Cookie Company Set thermostat and timer How many electric mixers and baking trays? Pack in box Promise delivery after cookies are packed in boxes Time until order is ready = time to finish current order + (26 minutes x # order on board) Safety margin = 8. Removing the cookies from the oven takes only a negligible amount of time, but it must be done promptly. It takes two minutes to pack each dozen and about one minute to accept payment for the order. That is the process for producing cookies by the dozen in Kristen’s Cookie Company%(3).
Should you give any discount for people who order two dozen cookies, three dozen cookies, or more?Kristen's Cookie Company (A1) Case -Reference no. Prize winner. Compact case Subject category: Production and Operations Management Authors: Roger E Bohn.
Students should be able to make several useful suggestions for improving the system. The case ends with a series of open-ended questions. Topics Production Scheduling;.
Kristen’s Cookie Company (A1) Case Solution,Kristen’s Cookie Company (A1) Case Analysis, Kristen’s Cookie Company (A1) Case Study Solution, Kristen's Cookie Company (A1) 1. THE PROCESS FLOW DIAGRAM 2. QUESTIONS AND ANSWERS a. TIME TAKEN TO FILL A RUSH ORDER Take order = no time.
Kristen's Cookie Company Set thermostat and timer How many electric mixers and baking trays? Pack in box Promise delivery after cookies are packed in boxes Time until order is ready = time to finish current order + (26 minutes x # order on board) Safety margin = 8.
Mar 27, · Kristen Cookie case study 1. KRISTEN’S COOKIES Group Members - Ajay Wagh - Ajay Gupta - Akash Dubey - Amit Walawalkar - Burzin Pavri 2.
INTRODUCTION • Kristen and roommate opening a cookie company and provide fresh baked cookies to students operated late .
Free Case Study Solution & Analysis | feelthefish.com Kristen's Cookie Company Kristen's Cookie Company is a good example where the success or failure of the company depends directly on the process planning adopted by the company, i.e., the company can maximize its productivity by utilizing its resources effectively.
Solution For Kristen S Cookie Company A Case 9 KRISTEN’S COOKIE CASE FOR DR. JUN-YEON LEE MGMT FALL BY: AMIN DADWANI KRISTEN’S COOKIE COMPANY INTRODUCTION: A couple of students, roommates, planned to launch a cookie company in there on campus apartment.
The purpose was to serve freshly baked cookies to hungry students late night by .